area serviced
North + West Van (North Shore). More delivery areas coming soon. Please get in touch for a custom quote.
Delivery
carbon-neutral, next-day delivery
next-day delivery
Monday-Sunday, except stat holidays. Order must be in by 4pm the day before delivery. If you need delivery on a different day, specify so in the comments.
delivery window
11am-5pm. Customers can choose a two-hour window any day between these hours. Once your order is complete, we will reach out to you via email asking when you would like your items delivered.
Our deliveries will not include a cooler. Please leave yours outside your door. This minimizes our carbon footprint. In The Raw nor the delivery company are responsible for items left outside and thawed or stolen.
Our deliveries will not include a cooler. Please leave yours outside your door. This minimizes our carbon footprint. In The Raw nor the delivery company are responsible for items left outside and thawed or stolen.
pricing
$15 on orders $25-75; $20 on orders 75+. This pricing model is due to our deliveries being carbon-neutral and charging by weight. Maximum order weight is 60lbs. Minimum order amount is $50 CAD before taxes (delivery fee does not count towards minimum order amount).
how to
After you've selected your products, head to your cart. Select "Ship" and enter your address. Select "Local delivery", add your phone number, and instructions if applicable.
A couple of reminders: the order minumum is $25; if you do not have a postal code in our service area, you will not be able to select Local delivery; we do not ship frozen food; frozen food that has been delivered cannot be returned for health and safety reasons.
A couple of reminders: the order minumum is $25; if you do not have a postal code in our service area, you will not be able to select Local delivery; we do not ship frozen food; frozen food that has been delivered cannot be returned for health and safety reasons.
Questions?
Call us at 604-904-3647 or email hello@intherawpetfood.ca