Ingredients: organic kelp, organic flaxseed, fish protein powder, calcium ascorbate, organic sunflower lecithin, dried aspergillus oryzae fermentation product, dried bacillus subtilis fermentation product, dried aspergillus niger fermentation product, dried trichoderma reesei fermentation product, dried rhizopus oryzae fermentation product, pineapple extract, dried papaya, fructooligosaccharide, dried lactobacillus acidophilus fermentation product, dried bifidobacterium longum fermentation product.
Handling: store in a cool, dry place. May be refrigerated.
Shipping
Frozen food cannot be shipped, only delivered locally or picked up at our store.
ORDER PROCESSING:
Please allow 1 business day to process your order. Expect an email within 48 hours to let you know your order is ready for pickup or on the way.
STORE PICKUP
142A 3rd St W
North Vancouver, BC
V7M 1E8
Orders can be picked up daily, from 10-6. Store is closed all BC stat holidays. An email will be sent when your order is ready for pickup.
CARBON-NEUTRAL LOCAL DELIVERY
During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. Local delivery is available for postal codes in North + West Vancouver. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Delivery can occur as soon as the next day. You will receive an email asking for a two-hour window of time between 11am and 5pm.
Minimum delivery order is $50.
In The Raw nor the delivery company are responsible for items left outside and thawed or stolen. Please leave a cooler bag outside your door for the delivery person to place your frozen items in.
SHIPPING
We do not ship frozen food. Orders are generally shipped within 1-2 business days. We do not ship outside of Canada at this time.
DOMESTIC SHIPPING RATES AND ESTIMATES:
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Returns Policy
Frozen food that has left the store cannot be returned. This is a standard policy with frozen food that guarantees the products you're buying have been handled professionally by our suppliers and the store only.
For other items, we accept returns up to 30 days after delivery, if the item is unused, in its original condition and packaging, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@intherawpetfood.ca with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@intherawpetfood.ca